Thursday, June 27, 2013; 1-2pm ET
ICMI empowers organizations worldwide to optimize the efficiency, effectiveness and strategic value of their call centers.
Best Practices & Forums
Conferences & Expos
New hire training represents a significant investment for many call centers with typical training times...
LivePerson has all of the features you are looking for. We use it in my call center and have encountered...
Every call center does something really, really well. You might even be doing a dozen...
© 2013 UBMAll Rights Reserved